Frequently Asked Questions
Do You have A Store Location?
No, I currently do not have a store location. I only sell my products online but I create and ship my products from my home located on Six Nations.
Do you teach classes?
No, I do not plan to start teaching classes. I still consider myself a “beginner” and do not have the space available to teach safely.
Do you take custom orders?
Yes, I do take custom orders but, it depends on the design. If you see something I’ve already made and wish to order it or would like to change the colours of the glass, I also consider that a custom order. If you wish to place a custom order, please contact me via my social media pages or email.
Do you make stained glass windows, doors, etc?
No, I currently do not work with making large panels for windows or doors. My main focus has been small panels, sun catchers and jewelry.
Do you ship your products?
Yes, I can ship anywhere in Canada and the United States. I offer a Flat Rate shipping of $20 (CAD). It includes tracking that will be sent to you via email.
How long is your production time?
3-4 Weeks for large orders. Please try and contact me 30 days in advance to ensure you get your order in time! Please note, that I am only one person and I work on finishing orders as fast as I possibly can.
Do you deliver?
Yes, I do local (Six Nations) delivery for free. If you want delivery outside of Six Nations, it is a $10 fee. You can set up a delivery date via my social media pages or email after your order has been placed.
Do you do returns?
No, I do not do any returns. If there is a problem during shipping or if your stained glass piece breaks, I will fix it free of charge.
Do you create all your designs?
Sometimes! Most of the time, I support other artists by using a pattern they’ve designed and other times I draw out my own. Any design that aren’t mine are given credit via my social media pages.
If you have any other questions, please contact me :)